Troubleshooting

Note: These help pages are outdated and do not apply to the new version of Paperpile released in Summer 2024. For up-to-date information, please visit our temporary Help Center while we work on updating these pages.

Paperpile is not working or behaves strange

Troubleshooting: Chrome extension

Troubleshooting: Google Docs

Troubleshooting: MS Word

Troubleshooting: PDF downloads

Troubleshooting: Problem with your network or VPN

Troubleshooting: Sharing

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