Troubleshooting guide

If the Paperpile web app or browser extension (or both) behave strangely, this might be some temporary glitch that can be fixed easily:

• Reload the Paperpile tab
• Restart the browser (in Chrome, you can type chrome://restart in the address bar and the browser will restart and reopen all your tabs of the current profile).
• Sign out of Paperpile and sign in again.

If you have specific problems, see also our other guides:

Troubleshooting: Google Docs

Trouble shooting: PDF downloads

Frequently asked questions (FAQs)

If you keep having problems or you think you found a bug please contact us:

Contact support