Last week Impactstory announced their new paid subscription model. Changing a service from free to paid is a big step and there was some discussion on Twitter about it. We decided from day one to run Paperpile as a paid subscription service and only had good experiences with this model so far.
We are lucky to be in a position where we don’t have to write this post to convince our users that paying for Paperpile is a good idea. They found out by themselves. But we want to take the opportunity to share our experiences and encourage other startup companies in our space to follow the example of Impactstory. We’ve found that charging for our product is good for us and our users. Here’s why.