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Invoices and receipts

By · Updated Aug 18, 2026

Add billing information for your invoices

You can add additional billing information that will appear on your invoices at different places:

  • In the subscription dialog when creating a subscription
    The “Subscribe to Paperpile” dialog with card number, expiration, CVC, country and ZIP fields, the circled “Add more billing information (optional)” link, and a Paperpile Regular · Academic summary of $49.80 for one user for a year.
  • On the invoice payment page before you pay an invoice
    An invoice payment page for $35.88 due on June 19, 2024, with the circled “Add billing information (address, memo…)” link beside a “Continue to payment” button and a preview of the invoice on the right.
  • In Settings > Billing for all upcoming invoices
    Settings › Billing showing an Active status, plan, seats, payment method, billing email and billing address, with the circled “Update billing information…” link, above an Invoices list with a paid entry.

In all cases you can add the following information:

The “Billing information” form with fields for full name, two address lines, postal code, city, country, VAT ID and a payment memo, above Cancel and Save buttons.

View invoices and past receipts

  • Go to Settings > Billing. In the section Invoices, you will see a list of all your invoices.
  • Click View invoices to go to the invoice page. If it’s paid you will see the receipt. If your subscription is paid by invoice and an invoice is still open, you can pay it directly with Pay invoice.
  • To download an invoice or receipt, click Download PDF on the top right of the page
A paid Paperpile receipt showing invoice number, dates, payment method, biller and “Bill to” addresses and a $35.88 line item for Paperpile Academic, with the “Download PDF” button circled at the top right.

Add a memo to a receipt

You cannot change the billing information after an invoice is paid. However, it’s possible to add some additional information for administrative purposes to a receipt as a “Payment memo”.

  1. Go to Settings > Billing.
  2. In the section Invoices, click View invoice for the invoice you are interested in.
  3. Click Add payment memo on the receipt, add any information you want to include, and click Save.
    The same paid receipt with the “Add payment memo” field circled below the payment details, above the biller and “Bill to” addresses and the $35.88 line item.
  4. To download the receipt with the memo, click Download PDF on the top right of the page.