Access content off-campus through your library proxy server

You can download PDFs with restricted access while off-campus through a proxy connection provided by your institution or library.

Select a proxy connection for your institution

Go to Settings > Proxy Access. Search for your institution or library and click Add Proxy Connection.

Library proxy access: screenshot

Click Log in to authenticate with the proxy server using your user name and password, library token or other authentication method your institution or library uses.

You can verify that the connection works with Test connection

Add a custom proxy connection

If your institution or library is not in the list, ask your IT department or librarian for help. If your institution supports remote access via "EZProxy", they can provide you with a proxy URL, e.g. http://ezproxy.example.edu/login?url=$@. Note, the "$@" is a placeholder that tells Paperpile where to put the URL that should be accessed via the proxy server.

Add this URL to the field URL, give your connection a name, e.g. "My university library" and click Add Proxy Connection. Log in and verify that the connection is working (see above).

Using library proxy connections

If Paperpile can't access a PDF, Paperpile will re-try downloading it through your proxy connection. You can configure multiple connections and activate and de-activate connections right from the main screen using the proxy connection menu on the top right:

Library proxy access: screenshot

Always make sure you are logged in to your proxy. Follow the "Login page" link in the proxy menu.

Paperpile will show a warning if you have configured and activated a proxy but you are logged out.

Limitations: A few instutitions have configured their proxy access in a way that makes it impossible to be used by Paperpile. In particular, EZProxy servers using "Proxy by Port" configurations are not supported. This legacy configuration is not recommended by the developers of EZproxy. We encourage institutions to update their settings to "Proxy by Hostname" to make their proxy access more accessible.

Other remote access technologies: Your institution might use other technologies for remote access than the "EZProxy" approach described here. Most popular are "VPN connections" or direct proxy servers. All these approaches are fully supported by Paperpile but need special programs or configuration of your computer. Please ask your library or IT department for more help.

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