Authorization loop in Google Docs

This is an unfortunate side-effect of Google's scripting API, which gives users no control over which account executes script requests. If more than one Google Account is signed in in the browser, the scripts we send to format the document are sometimes executed by an account which does not have access to the document.

The solution is to ensure that the only Google account signed in is the one used for Paperpile.

  • Signing out of other accounts can be done by going to and using the account menu in the upper right.
  • If you need to use more than one Google account on the same computer (i.e. a personal and an institutional account) their activities can be separated by using Chrome Profiles, with one profile per account.
  • Read more about using Paperpile with multiple Google accounts here.

Our optional sidebar add-on can be used as an alternative to format documents. Its additional functionality and closer integration with Google Docs allows us to overcome the above limitation.

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