How to format your references using the Customer Needs and Solutions citation style

This is a short guide how to format citations and the bibliography in a manuscript for Customer Needs and Solutions. For a complete guide how to prepare your manuscript refer to the journal's instructions to authors.

Using reference management software

Typically you don't format your citations and bibliography by hand. The easiest way is to use a reference manager:

Paperpile	The citation style is built in and you can choose it in Settings > Citation Style or Paperpile > Citation Style in Google Docs.
EndNote	Find the style here: output styles overview
Mendeley, Zotero, Papers, and others	The style is either built in or you can download a CSL file that is supported by most references management programs.
BibTeX	BibTeX syles are usually part of a LaTeX template. Check the instructions to authors if the publisher offers a LaTeX template for this journal.

Journal articles

Those examples are references to articles in scholarly journals and how they are supposed to appear in your bibliography.

Not all journals organize their published articles in volumes and issues, so these fields are optional. Some electronic journals do not provide a page range, but instead list an article identifier. In a case like this it's safe to use the article identifier instead of the page range.

A journal article with 1 author

Hoy RR (2012) Evolution. Convergent evolution of hearing. Science 338:894–895

A journal article with 2 authors

Venitt S, Phillips DH (2012) Philip D. Lawley (1927-2011). Nature 482:36

A journal article with 3 authors

True HL, Berlin I, Lindquist SL (2004) Epigenetic regulation of translation reveals hidden genetic variation to produce complex traits. Nature 431:184–187

A journal article with 5 or more authors

Hattendorf DA, Andreeva A, Gangar A, et al (2007) Structure of the yeast polarity protein Sro7 reveals a SNARE regulatory mechanism. Nature 446:567–571

Books and book chapters

Here are examples of references for authored and edited books as well as book chapters.

An authored book

Doldi L (2005) Validation of Communications Systems with SDL. John Wiley & Sons, Ltd, Chichester, UK

An edited book

Wright D, De Hert P (2016) Enforcing Privacy: Regulatory, Legal and Technological Approaches. Springer International Publishing, Cham

A chapter in an edited book

Meharg AA, Zhao F-J (2012) Sources and Losses of Arsenic to Paddy Fields. In: Zhao F-J (ed) Arsenic & Rice. Springer Netherlands, Dordrecht, pp 51–69

Web sites

Sometimes references to web sites should appear directly in the text rather than in the bibliography. Refer to the Instructions to authors for Customer Needs and Solutions.

Blog post

Davis J (2015) Blue Whale Spotted Tangled In Fishing Line Off Southern Californian Coast. In: IFLScience. Accessed 30 Oct 2018

Reports

This example shows the general structure used for government reports, technical reports, and scientific reports. If you can't locate the report number then it might be better to cite the report as a book. For reports it is usually not individual people that are credited as authors, but a governmental department or agency like "U. S. Food and Drug Administration" or "National Cancer Institute".

Government report

Government Accountability Office (1994) [Comments on FAA Employee’s Claim for Real Estate Expenses]. U.S. Government Printing Office, Washington, DC

Theses and dissertations

Theses including Ph.D. dissertations, Master's theses or Bachelor theses follow the basic format outlined below.

Doctoral dissertation

Goshin LS (2010) Behavior Problems and Competence in Preschoolers Who Spent Their First One to Eighteen Months in a Prison Nursery Program. Doctoral dissertation, Columbia University

News paper articles

Unlike scholarly journals, news papers do not usually have a volume and issue number. Instead, the full date and page number is required for a correct reference.

New York Times article

Gustines GG (2010) A World Of Words Reinvented In Pictures. New York Times C1

In-text citations

References should be cited in the text by sequential numbers in square brackets:

This sentence cites one reference [1].
This sentence cites two references [1, 2].
This sentence cites four references [1–4].

About the journal

Full journal title	Customer Needs and Solutions
Abbreviation	Cust. Needs Solut.
ISSN (print)	2196-291X
ISSN (online)	2196-2928
Scope