How to format your references using the Journal of Retailing and Consumer Services citation style

This is a short guide how to format citations and the bibliography in a manuscript for Journal of Retailing and Consumer Services. For a complete guide how to prepare your manuscript refer to the journal's instructions to authors.

Using reference management software

Typically you don't format your citations and bibliography by hand. The easiest way is to use a reference manager:

PaperpileThe citation style is built in and you can choose it in Settings > Citation Style or Paperpile > Citation Style in Google Docs.
EndNoteDownload the output style file
Mendeley, Zotero, Papers, and othersThe style is either built in or you can download a CSL file that is supported by most references management programs.
BibTeXBibTeX syles are usually part of a LaTeX template. Check the instructions to authors if the publisher offers a LaTeX template for this journal.

Journal articles

Those examples are references to articles in scholarly journals and how they are supposed to appear in your bibliography.

Not all journals organize their published articles in volumes and issues, so these fields are optional. Some electronic journals do not provide a page range, but instead list an article identifier. In a case like this it's safe to use the article identifier instead of the page range.

A journal article with 1 author
Greene, M., 2007. The demise of the lone author. Nature 450, 1165.
A journal article with 2 authors
John, B., Hunter, C.A., 2008. Immunology. Neutrophil soldiers or Trojan Horses? Science 321, 917–918.
A journal article with 3 authors
Kavanagh, K.D., Evans, A.R., Jernvall, J., 2007. Predicting evolutionary patterns of mammalian teeth from development. Nature 449, 427–432.
A journal article with 4 or more authors
Zou, L.-N., Cheng, X., Rivers, M.L., Jaeger, H.M., Nagel, S.R., 2009. The packing of granular polymer chains. Science 326, 408–410.

Books and book chapters

Here are examples of references for authored and edited books as well as book chapters.

An authored book
Guinebretière, R., 2010. X-ray Diffraction by Polycrystalline Materials. ISTE, London, UK.
An edited book
Naboni, R., 2015. Advanced Customization in Architectural Design and Construction, SpringerBriefs in Applied Sciences and Technology. Springer International Publishing, Cham.
A chapter in an edited book
van Ooijen, P.M.A., Kristanto, W., de Jonge, G.J., Kuehnel, C., Hennemuth, A., Boskamp, T., Groen, J.M., Broekema, A., 2009. Multi-Dimensional Computed Cardiac Visualization, in: Oudkerk, M., Reiser, M.F. (Eds.), Coronary Radiology, Medical Radiology. Springer, Berlin, Heidelberg, pp. 297–338.

Web sites

Sometimes references to web sites should appear directly in the text rather than in the bibliography. Refer to the Instructions to authors for Journal of Retailing and Consumer Services.

Blog post
Luntz, S., 2015. Frogs Are Irrational [WWW Document]. IFLScience. URL (accessed 10.30.18).


This example shows the general structure used for government reports, technical reports, and scientific reports. If you can't locate the report number then it might be better to cite the report as a book. For reports it is usually not individual people that are credited as authors, but a governmental department or agency like "U. S. Food and Drug Administration" or "National Cancer Institute".

Government report
Government Accountability Office, 2007. Public Transportation: Future Demand Is Likely for New Starts and Small Starts Programs, but Improvements Needed to the Small Starts Application Process (No. GAO-07-917). U.S. Government Printing Office, Washington, DC.

Theses and dissertations

Theses including Ph.D. dissertations, Master's theses or Bachelor theses follow the basic format outlined below.

Doctoral dissertation
Schellhous, W.T., 2017. Factors and Interactions Contributing to the Risk of Fire following Earthquake for Urban Southern California (Doctoral dissertation). California State University, Long Beach, Long Beach, CA.

News paper articles

Unlike scholarly journals, news papers do not usually have a volume and issue number. Instead, the full date and page number is required for a correct reference.

New York Times article
Brantley, B., 2017. Where Heathcliff Fears to Tread. New York Times C2.

In-text citations

References should be cited in the text by name and year in parentheses:

This sentence cites one reference (Greene, 2007).
This sentence cites two references (Greene, 2007; John and Hunter, 2008).

Here are examples of in-text citations with multiple authors:

  • Two authors: (John and Hunter, 2008)
  • Three or more authors: (Zou et al., 2009)

About the journal

Full journal titleJournal of Retailing and Consumer Services
AbbreviationJ. Retail. Consum. Serv.
ISSN (print)0969-6989

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